Returns and exchanges
First, if you are considering a return or an exchange, you ordered a book from us. We would like to extend you a “thank you!” Nothing makes us happier than seeing more people read great books in the Philippines, and we will do everything in our power to give you the best customer care possible.
If you have any issues with your book or books within the first thirty days (for any reason!), please drop us a line at firstname.lastname@example.org. We will take care of you. That’s why it’s called customer care, right? If an exchange for the same item you purchased is not possible, we will offer you store credit. If you do not prefer store credit, we can also issue you a full refund, the processing of which will depend on your payment provider. Long story short: We will stop at nothing to make you happy. The world needs more happy readers!